> ## Documentation Index
> Fetch the complete documentation index at: https://runinfra.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Account and access

> FAQ about sign up, API keys, workspaces, seats, and dashboard access.

<AccordionGroup>
  <Accordion title="How do I create an account?">
    Sign up at [runinfra.ai/sign-up](https://runinfra.ai/sign-up) with Google, GitHub, or email and password (minimum 8 characters). No credit card required, new accounts start with \$10 in free credits to try the platform. Confirmation and password-reset links work in any browser, and an expired link tells you so with a resend option.
  </Accordion>

  <Accordion title="How do I generate an API key?">
    Go to [Settings > API Keys](https://runinfra.ai/settings/api-keys) and click **Create new key**. You can create workspace-scoped keys (reach every verified deployment in the workspace, use `model` in the body to select) or pipeline-scoped keys (bound to one pipeline via the URL path). See [Authentication](/api-reference/authentication) for when to pick which.
  </Accordion>

  <Accordion title="Can I rotate or revoke a key?">
    Yes. Click the key in the API Keys page and choose **Revoke** or **Rotate**. Revocation is instant and takes effect worldwide within 5 seconds. No redeployment needed.
  </Accordion>

  <Accordion title="Do keys expire?">
    Default keys do not expire. You can set an expiration date per key when you create it (up to 365 days). Expired keys return `401 expired_api_key`.
  </Accordion>

  <Accordion title="What is a workspace?">
    A workspace groups your pipelines, deployments, API keys, and credits. Every account has one personal workspace with one unified credit balance that funds all your usage. The search control in the top bar (Cmd-K) jumps to any pipeline or page.
  </Accordion>

  <Accordion title="How do I invite a teammate?">
    Team workspaces with member invites are not self-serve yet. If your team needs shared access today, [contact us](https://runinfra.ai/contact) and we will set it up with you.
  </Accordion>

  <Accordion title="Can I delete my account?">
    Yes, self-serve. Go to [Settings > Workspace](https://runinfra.ai/settings/workspace) and use the danger zone at the bottom. The dialog shows exactly what will be removed: your pipelines, deployments, API keys, chat history, and any remaining credit balance (remaining credits are forfeited). Live deployments and running optimization jobs block deletion until you stop them; the dialog lists each blocker with an inline action to clear it. Your subscription is canceled immediately, then you confirm by typing the confirmation phrase and re-entering your password. Deletion is immediate and permanent. Stripe retains invoices per tax requirements.
  </Accordion>

  <Accordion title="Is SSO supported?">
    Workspace sign-in today is email/password and Google or GitHub OAuth. Custom SSO (SAML, OIDC) is an Enterprise-tier conversation. [Contact sales](https://runinfra.ai/contact).
  </Accordion>

  <Accordion title="How do I export my data?">
    Every pipeline can export its config, optimization history, and deployment settings as JSON from the pipeline's Settings tab. For bulk export across a workspace, contact support so we can prepare a signed export without exposing API keys.
  </Accordion>
</AccordionGroup>

## Not here?

<Columns cols={2}>
  <Card title="Billing" icon="credit-card" href="/faq/billing">
    Pricing, invoices, credits, overage.
  </Card>

  <Card title="Infrastructure" icon="server" href="/faq/infrastructure">
    GPUs, regions, security.
  </Card>

  <Card title="Models and inference" icon="cpu" href="/faq/models-inference">
    Model support, quantization, limits.
  </Card>

  <Card title="Troubleshooting" icon="life-buoy" href="/tips/troubleshooting">
    When something is broken.
  </Card>
</Columns>