Legal

Cookie Policy

Last Updated / March 5, 2026

RightNow AI, Inc. (“Company,” “we,” “us”) uses cookies and similar tracking technologies on runinfra.ai (“Site”) and the RunInfra platform (“Service”). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

By continuing to use our Site and Service, you consent to the use of cookies as described in this policy. This Cookie Policy should be read alongside our Privacy Policy and Terms of Service.

I. WHAT ARE COOKIES

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve the user experience.

Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain on your device until they expire or you delete them). Cookies can be set by the website you are visiting (“first-party cookies”) or by third-party services operating on that website (“third-party cookies”).

II. COOKIES WE USE

We use a minimal set of cookies, categorized below. We do not use advertising or marketing cookies.

Essential Cookies(required)

Cookie	Purpose	Duration
sb-*-auth-token	Supabase authentication session (JWT)	Session / 7 days

Functional (localStorage) Cookies

Cookie	Purpose	Duration
runinfra-theme	Stores your preferred color theme (light/dark)	Persistent
dashboard-theme	Dashboard-specific theme preference	Persistent
runinfra-cookie-consent	Tracks whether you have accepted the cookie banner	Persistent

Analytics Cookies

Cookie	Purpose	Duration
_vercel_insights	Vercel Web Analytics: page views, referrers, device info (no personal data)	Session
ph_*	PostHog product analytics: feature usage, funnel analysis. Session recordings mask all form inputs. No passwords, API keys, or sensitive data captured.	1 year

Essential cookies cannot be disabled. They are required for the Site and Service to function (authentication, security). Functional and analytics cookies can be managed via your browser settings.

III. THIRD-PARTY COOKIES

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

Supabase, authentication tokens for secure sign-in
Vercel, web analytics (anonymous, no personal data)
Stripe, payment processing fraud prevention (only on checkout pages)

These third parties have their own cookie and privacy policies. We encourage you to review them:

Supabase Privacy Policy: supabase.com/privacy
Vercel Privacy Policy: vercel.com/legal/privacy-policy
Stripe Privacy Policy: stripe.com/privacy

IV. MANAGING COOKIES

Most web browsers allow you to control cookies through their settings. You can typically:

View what cookies are stored on your device
Delete all or specific cookies
Block all cookies or third-party cookies
Set preferences for certain websites

Please note that blocking essential cookies will prevent you from using RunInfra's authenticated features (pipeline builder, deployments, API management). The Site will still load, but you will not be able to sign in.

Browser-Specific Instructions

Chrome:Settings → Privacy and Security → Cookies and other site data
Firefox:Settings → Privacy & Security → Cookies and Site Data
Safari:Preferences → Privacy → Manage Website Data
Edge:Settings → Cookies and site permissions → Manage and delete cookies

V. DO NOT TRACK

Some browsers include a “Do Not Track” (DNT) feature. There is currently no universal standard for how companies should respond to DNT signals. We do not currently respond to DNT browser signals. However, we already limit our tracking to essential operations and anonymous analytics. We do not use advertising trackers.

VI. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business operations. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.